In recent weeks, I've been bombarded with articles, quotes, training classes, tools, and video segments about innovation. A California-based design firm called Ideo has become famous for their success in the innovation/design business. They demonstrated their process for an ABC Nightline program a few years ago, and it has been ABC's most-requested/purchased program ever since. Their task was to improve the shopping cart, and in just a few days, they impressively demonstrated their ability to innovate.
A collegue shared an article from FastCompany that is a book excerpt from Tom Kelley, general manager of Ideo, about the personality types it takes to "keep creativity thriving and the devil's advocate at bay." Until recently, I always thought playing the devil's advocate was just good business. Afterall, we can't walk around with our heads in the clouds. We have to face reality, right? Right. However, I believe we all need to understand the need for--and appreciate the importance of-- people who bring wildly innovative ideas to the table. Secondly, we need to adopt a practice (or even process) where we allow those innovative (maybe even wacky) ideas to come alive. Then, at a later point in the process, there is an appropriate time to bring critical thinking, healthy challenge, etc. to the table. Innovation AND critical thinking are necessary, but knowing WHEN to pull out the "critical thinking" or "devil's advocate" hat and when to let the "creative/innovative" hat run the show seems an important skill for business people to develop.
Speaking of hats...if this topic interests you, you may want to check out Edward de Bono's, tool/framework called Six Thinking Hats. This framework separates out the different aspects of thinking--allowing time for each component (new ideas, information, feelings, risks, etc.). I was recently exposed to this system/tool and I believe it has some practical application for any organization.
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